Privacy policy

At Your Comfort (yourcomfort.in), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and place an order with us.

Please read this policy carefully. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address.
  • Order Information: Products purchased, payment method (we do not store card details), order history.
  • Device & Usage Information: IP address, browser type, pages visited, time spent on site (via cookies and analytics tools).
  • Communications: Messages you send us via email or contact forms.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Send order confirmations, shipping updates, and delivery notifications.
  • Respond to your queries and provide customer support.
  • Improve our website and shopping experience.
  • Send promotional emails or offers (only if you have opted in).
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Logistics/Courier Partners: To deliver your orders (name, address, phone number).
  • Payment Gateways: To securely process your payments.
  • Service Providers: Such as email platforms and analytics tools, who assist in operating our website.
  • Legal Authorities: When required by law or to protect our rights.

4. Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our site. You can choose to disable cookies in your browser settings, but this may affect certain features of the website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal data (subject to legal obligations).
  • Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at our Contact Us page.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Your Comfort
Website: yourcomfort.in
Contact Us Page